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My experience was amazing!! I have been taking my XT5 to the dealership, which is a complete rip off and my warranties had both ended, I Googled 4.5 and above mechanics near me and the first one that came up was Beach Cities, 0.4 miles from my home which is a huge plus. I was able to walk to pick up my car, their rating is an astonishing 4.9, obviously shows that they care about their customers and they're not out to gouge people. I spoke with Dave several times and I set up AAA to drop off for me. Dave was very kind and professional, I trusted my vehicle in their hands. I had a good instinct about Beach Cities, I felt strongly I could trust them. The work they did on my car was a very fair price considering they had to take the engine out of my car in order to get to the repairs. I will be a client of theirs from this point forward for all of my service needs!! I believe I have finally found an amazing mechanic!! My XT5 car is 8 years old, prior to that I had a 1999 Chevy 2 door Tahoe, I went to multiple mechanics and was discouraged every time and felt gouged, two of our vehicles ended up having the exact same problem so that's speaks volumes.. I recommend this shop wholeheartedly, my instincts were definitely on point. Thank you Beach Cities for giving me the trust in you!! Great work!!