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Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Beach Cities Auto Repair & AC is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Beach Cities Auto Repair & AC we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (125 Reviews)
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My experience was amazing!! I have been taking my XT5 to the dealership, which is a complete rip off and my warranties had both ended, I Googled 4.5 and above mechanics near me and the first one that came up was Beach Cities, 0.4 miles from my home which is a huge plus. I was able to walk to pick up my car, their rating is an astonishing 4.9, obviously shows that they care about their customers and they're not out to gouge people. I spoke with Dave several times and I set up AAA to drop off for me. Dave was very kind and professional, I trusted my vehicle in their hands. I had a good instinct about Beach Cities, I felt strongly I could trust them. The work they did on my car was a very fair price considering they had to take the engine out of my car in order to get to the repairs. I will be a client of theirs from this point forward for all of my service needs!! I believe I have finally found an amazing mechanic!! My XT5 car is 8 years old, prior to that I had a 1999 Chevy 2 door Tahoe, I went to multiple mechanics and was discouraged every time and felt gouged, two of our vehicles ended up having the exact same problem so that's speaks volumes.. I recommend this shop wholeheartedly, my instincts were definitely on point. Thank you Beach Cities for giving me the trust in you!! Great work!!

, 01/15/2026

partners

ASE (Automotive Service Excellence)
ASE Master Technician
Bosch Service
Motorcraft
Denso
BG Products
Gates
Car Care Aware