Beach Cities Auto Repair & AC
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Jason Seifert, 04/02/2025Omar at Beach Cities Automotive has redefined my expectations of auto repair. Honesty is the cornerstone of their business, and it's evident in every interaction. From the initial diagnosis to the final bill, I've always felt completely informed and trusted Omar's assessments. It’s refreshing to encounter a mechanic who prioritizes transparency above all else. What truly distinguishes Beach Cities Automotive is their commitment to finding creative and cost-effective solutions. Omar and his team consistently go the extra mile to ensure my vehicle is functioning optimally without breaking the bank. They don't just throw parts at a problem; they explore innovative approaches and consider all options. This willingness to think outside the box has saved me both time and money. Their dedication to customer satisfaction is remarkable. They understand that a vehicle breakdown can be stressful, and they strive to minimize the inconvenience. Whether it's sourcing hard-to-find parts or suggesting alternative repair strategies, Omar and his team are always looking for ways to make the experience as seamless and affordable as possible. If you're searching for a trustworthy, resourceful, and customer-centric auto repair shop, Beach Cities Automotive is the clear choice. Omar's integrity and problem-solving skills make them a true gem in the industry. I highly recommend them to anyone seeking honest and reliable automotive care.
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