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Best Auto Repair, Huntington Beach

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INSURANCE QUESTIONS

INSURANCE QUESTIONS

 103 Verified Review(s)

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 714-375-3145 or make an appointment online!


what our customers say

They were very helpful. Excellent service. They found some additional needed repairs when they took the car apart but they only charged me for the additional parts but no additional labor. I was very happy with that!
M
, 06/27/2022

We had our truck come in for a new transmission. This place charged us half than what South Coast Toyota was gonna charge! They finished within a week and our Tacoma is running well and happy! Geosyntec will always take their trucks there.
J
, 06/08/2022

I had an amazing experience. Val was so sweet and extremely helpful. I recently moved to CA from NC and had to get a safety and emissions inspection done and Val went above and beyond to get me scheduled and get my inspection completed. Make sure to go to Val and Mike's Auto Repair for any of your vehicle needs. You'll be so happy you did!
A
, 10/01/2021

Great communication! They really explain what needs to get done and why.
C
, 09/30/2021

Amazing experience!!! Val and Mike are always so friendly and know how to handle your car, definitely the best auto repair in town!
W
, 11/19/2019

I've been a customer for years, they're a local business who cares, they offer competitive prices, and they're a power couple. What more can I say?
G
, 11/20/2019

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