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Best Auto Repair, Huntington Beach

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CUSTOMER SERVICE

CUSTOMER SERVICE

 103 Verified Review(s)

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Discover More About Appointments and Repair Services At Val & Mike's Beach Cities Auto Repair in Huntington Beach

Alignment Services
Shop Location
Cost Saving Tips


what our customers say

They were very helpful. Excellent service. They found some additional needed repairs when they took the car apart but they only charged me for the additional parts but no additional labor. I was very happy with that!
M
, 06/27/2022

We had our truck come in for a new transmission. This place charged us half than what South Coast Toyota was gonna charge! They finished within a week and our Tacoma is running well and happy! Geosyntec will always take their trucks there.
J
, 06/08/2022

I had an amazing experience. Val was so sweet and extremely helpful. I recently moved to CA from NC and had to get a safety and emissions inspection done and Val went above and beyond to get me scheduled and get my inspection completed. Make sure to go to Val and Mike's Auto Repair for any of your vehicle needs. You'll be so happy you did!
A
, 10/01/2021

Great communication! They really explain what needs to get done and why.
C
, 09/30/2021

Amazing experience!!! Val and Mike are always so friendly and know how to handle your car, definitely the best auto repair in town!
W
, 11/19/2019

I've been a customer for years, they're a local business who cares, they offer competitive prices, and they're a power couple. What more can I say?
G
, 11/20/2019

  • ASE (Automotive Service Excellence)
  • AAA Approved Auto Repair
  • ASE Master Technician
  • Bosch Service
  • Motorcraft
  • Denso
  • BG Products
  • Gates
  • AScca
  • TECH-NET Professional Auto Service - Trans
  • Car Care Aware
TAP TO CALL NOW 714-375-3145 X