Beach Cities Auto Repair & AC
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(140 Reviews)
Huntington Beach, CA
Gary Velek, 07/27/2026They seem fair and competent. I saved some money vs the dealer. Didn’t try to upsell me. Told me what I could wait on and what was high priority. I dealt with Tim. Had me in and out in 1/2 day for a number of regular maintenance items. He also returned both of my phone calls both before and after I brought the car in. Nice to see given the crappy service you get most other places these days. They are supposed to report to carfax and hopefully that is actually the case. It is one main reason I went there but Tim wasn’t 100% sure. I figure that may be important for resale. Fingers crossed but I don’t think I can look it up without paying for a report.
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